Accessibility Tools
Alamance County has offices spread throughout the county, representing the departments that provide services to the citizens. You can find maps to these locations and basic contact information over the following pages.
Please note that the maps provided on the following pages are provided to Alamance County and its citizens by an external source and are approximate. You should contact the department or facility you’d like to visit for more accurate directions.
Resources to learn how Alamance County government functions
Whether you’re here to live, learn, or do business, whether you’re new to the area or just visiting, Alamance County is a great place to be!
We have several services on our website or hosted through other services that are available for you to interact with. These services include:
Our primary switchboard number is 336-228-1312.
If you’d like to contact us via e-mail, telephone, or in person, each of our department pages should have the contact information you need.
If you have technical questions about our website and prefer to use e-mail, please contact our county webmaster at webmaster[at]alamancecountync[dot]gov.
EMS provides care in the pre-hospital environment for patients with medical emergencies and delivers patients to the closest and most appropriate health care medical facility by providing non-emergency convalescent and ambulance for non-ambulatory patients.
2022-2023 Workload Measures1. Number of EMS calls each month2. Number of patients transported each month3. Total time that units are not available monthly4. Number of miles driven5. Report and monitor the percentage of scheduled unit hours that are produced6. Monthly ambulance billing revenue7. Average emergency response time8. Percentage of chute times (wheels rolling) that are under 90 seconds (0700-2259)9. Percentage of chute times that are under three minutes (2300-0659)10. Report monthly Unit Hour Utilization (percentage of time ambulances are between dispatched and inservice)11. Number of times out-of-county ambulance services respond to calls in Alamance County12. Number of times that Alamance County EMS responds to calls in other counties13. Number of times that Alamance Rescue transports patients as ambulance service
Updated 7/20/22
1) All cardiac arrest calls will be reviewed with the responding crews by the EMS Quality Manager.
2) To increase the annual survival rate of >30% for all witnessed, shockable cardiac arrests.
3) The EMS Service’s Clinical Quality Management Program will review 10% of all completed patientcare reports to ensure delivery of high-quality outcomes and safety.
4) EMS will work towards and apply for the 2022 Mission: Lifeline EMS Recognition for ExcellentSTEMI (heart attack) care.
5) The EMS training department will offer each employee a total of 4 hours of cardiac arrest care training.
6) EMS will increase the number of CIT certified paramedics by 8.
7) The EMS department will review and update its standard operating guidelines.
8) EMS will conduct yearly N95 fit testing on all EMS employees.
